Shipping policy

DUE TO COVID-19 THERE WLL BE POSSIBLE SHIPMENT DELAYS. PLEASE ALLOW 2-5 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED, PACKED, AND SHIPPED

  • WEEKEND ORDERS ARE PROCESSED THE NEXT BUSINESS DAY
  • BALMZ & BUTTERZ IS NOT RESPONSIBLE FOR MISTAKES MADE ON ADDRESSES, YOU MAY EMAIL BALMZANDBUTTERZ@GMAIL.COM FOR MODIFICATIONS IF POSSIBLE.
  • PLEASE MAKE SURE YOUR ADDRESS IS CORRECT AND UPDATED, INCLUDING APT OR BUILDING NUMBER
  • IF YOUR TRACKING  INFORMATION STATES THAT YOUR PACKAGE WAS DELIVERED AND YOU HAVE NOT RECIEVED IT, YOU MUST TAKE THIS UP WITH UNITED STATES POSTAL SERVICES, BALMZ & BUTTERZ IS NOT RESPONSIBLE FOR PACKAGES THAT SAY THEY HAVE BEEN DELIVERED